Terms & Conditions
Effective Date: August 1st, 2024
Welcome to EWAAN LIFTS PVT LTD. These Terms and Conditions (“Terms”) govern your use of our website [www.ewaanlifts.com] and the services provided by EWAAN LIFTS PVT LTD. By accessing or using our website and services, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use our website or services.
- Acceptance of Terms
By using our website and services, you agree to these Terms, our Privacy Policy, and any other terms and conditions that may apply to specific sections of the website or services. We may update these Terms from time to time, and your continued use of the website and services constitutes your acceptance of the updated Terms.
- Services Provided
EWAAN LIFTS PVT LTD specializes in the manufacturing, installation, repair, and maintenance of elevators. We offer a range of products and services, including custom-designed elevator solutions, Annual Maintenance Contracts (AMC), and comprehensive support to meet the needs of our clients.
- Use of Our Website
- Eligibility: You must be at least 18 years old to use our website and services. By using our website, you represent and warrant that you are at least 18 years old.
- Account Registration: Certain features of our website may require you to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information as necessary. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
- Prohibited Conduct: You agree not to use our website or services for any unlawful purpose or in any way that could harm our company or others. Prohibited conduct includes, but is not limited to, the following:
- Using our website in any manner that could damage, disable, overburden, or impair our servers or networks.
- Engaging in any activity that interferes with the access, use, or enjoyment of our website by others.
- Uploading or transmitting any viruses, malware, or other harmful code.
- Attempting to gain unauthorized access to any part of our website or services.
4. Orders and Payments
- Quotes and Orders: When you request a quote or place an order for our products and services, we will provide you with a detailed estimate. All orders are subject to our acceptance, and we reserve the right to refuse any order for any reason.
- Pricing: All prices for our products and services are quoted in INR and are subject to change without notice. Prices do not include applicable taxes, shipping, or installation fees, unless otherwise specified.
- Payment Terms: Payment terms will be specified in the invoice provided to you. Payments must be made in accordance with the terms specified, and you agree to pay all applicable charges, including taxes and fees, by the due date.
5. Installation and Services
- Site Assessment: Before installation, our team will conduct a site assessment to ensure that the installation can be carried out safely and effectively. You agree to provide access to the site and any necessary information for the assessment.
- Installation: Installation timelines and procedures will be provided to you in advance. You agree to cooperate with our installation team and provide any necessary support to facilitate the installation process.
- Maintenance and Repairs: We offer comprehensive maintenance and repair services to ensure the optimal performance of your elevators. You agree to comply with our maintenance schedule and notify us promptly of any issues requiring repair.
6. Warranties and Disclaimers
- Product Warranties: Our products come with a standard warranty as specified in the product documentation. We warrant that our products will be free from defects in materials and workmanship under normal use and service for the warranty period.
- Disclaimer of Warranties: Except as expressly provided in these Terms, we disclaim all warranties, express or implied, including any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
7. Limitation of Liability
To the fullest extent permitted by law, EWAAN LIFTS PVT LTD shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your use or inability to use the website or services; (b) any unauthorized access to or use of our servers and/or any personal information stored therein; (c) any interruption or cessation of transmission to or from our website; or (d) any bugs, viruses, trojan horses, or the like that may be transmitted to or through our website by any third party.
8. Indemnification
You agree to indemnify, defend, and hold harmless EWAAN LIFTS PVT LTD, its officers, directors, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising from your use of our website or services, or your violation of these Terms.
9. Governing Law
These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of laws principles. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in Dehradun, India.
10. Contact Us
If you have any questions or concerns about these Terms, please contact us at:
(Ewaan Lifts Pvt Ltd)
(Dehradun, Uttarakhand, India)
(contact@ewaanlifts.com)
(+91 9149168902)
By using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. Thank you for choosing EWAAN LIFTS PVT LTD for your elevator solutions.